Frequently Asked Questions

About An Nam Market

An Nam Market is a Vietnamese and Asian grocery store in Melbourne, offering a wide range of authentic ingredients, fresh produce, and everyday essentials - all at affordable, wholesale-level prices.

We currently have two stores in Melbourne:

St Albans (West Melbourne)

  • Phone: +61 439 310 996
  • Address: Stall 28 & 29/3 St Albans Rd, St Albans VIC 3021 

Footscray (near the city)

  • Phone: +61 427 706 956
  • Address: Shop 66, 67 & 68/81 Hopkins St, Footscray VIC 3011

Fresh Vietnamese vegetables are available at both our St Albans and Footscray stores.

Opening hours may vary by location. Please check our website or Google listing for the most up-to-date hours.

St Albans Market:

  • Wednesday: 7 AM - 3 PM
  • Thursday - Friday: 7 AM - 5 PM
  • Saturday: 7 AM - 4 PM

Footscray Market:

  • Tuesday - Saturday: 8 AM - 5 PM

Yes, both of our stores offer convenient parking for customers. At our Footscray store, you can enjoy 1 hour of free parking with purchases over $50.

Alcoholic beverages are available at our Footscray store (An Nam Market Plus Liquor), located at Shop 66, 67 & 68/81 Hopkins St, Footscray VIC 3011. The store operates under a Packaged Liquor Licence (No. 32067430).

Shopping In-Store

No, you can simply walk in and shop - no account needed.

We are a retail store offering wholesale-level pricing, so you can enjoy great value whether you're buying a little or a lot.

Yes. We also supply wholesale products to restaurants and stores in regional areas. Special wholesale pricing and deals may be available depending on your needs. For wholesale enquiries, please email stalbans@annammarket.com.au to discuss your requirements with our team.

It means you don’t need to buy in bulk to get good prices. We work directly with suppliers to keep prices low for everyday shoppers.

Yes, we regularly run in-store promotions and special deals. Visit us or follow our channels to stay updated.

Of course. Our friendly team is always happy to help you find what you need or recommend alternatives.

Yes, many of our staff speak Vietnamese and English, so you can feel comfortable asking for help.

Yes. Both of our stores are located within shopping precincts with on-site security personnel and management teams regularly on duty, helping provide a safe, comfortable, and stress-free shopping environment for our customers.

Products & Availability

We offer a wide range of Vietnamese and Asian groceries for everyday cooking, dining, and household needs, including:

  • Beverages
  • Canned & ready-to-eat foods
  • Dry goods & pantry staples
  • Frozen foods
  • Household & cooking essentials
  • Instant noodles
  • Premium Japanese, Korean & Filipino products
  • Rice & grains
  • Sauces & condiments
  • Snacks & sweets
  • Fresh produce and vegetables, available at our stores
  • Alcoholic beverages, available at our Footscray store
  • Selected products from our own brands, An Nam and Két Xanh

Whether you're looking for everyday essentials, authentic Vietnamese ingredients, or something new to try, you'll find a wide selection across our stores.

Yes. We source directly from trusted suppliers to bring you authentic Vietnamese and Asian flavours you know and love.

We restock regularly – some items daily, others weekly, depending on the product.

Popular items can sell out quickly. Feel free to ask our staff for restock updates or alternatives.

Yes. Food safety and responsible retailing are important to us. Both An Nam Market stores are registered food premises with their respective local councils:

  • St Albans Market: Food Premises Registration No. 6233-2023, registered with Brimbank City Council as a Class 2 grocery store.
  • Footscray Market: Food Premises Registration No. 3208-2024, registered with Maribyrnong City Council as a Class 3 grocery store. The store also operates as An Nam Market Plus Liquor under Packaged Liquor License No. 32067430, permitting the sale of liquor in sealed containers for consumption off the premises, subject to applicable license conditions.

Yes. We offer selected products under our own brands, including:

  • Két Xanh: Rice vermicelli, brown rice vermicelli, glass noodles, rice paper, and more.
  • An Nam: ST25 rice, Nep Cai Hoa Vang (premium Vietnamese glutinous rice).
Payment

We accept cash, EFTPOS, and major credit/debit cards.

Yes, receipts are provided for all purchases.

Returns & Exchanges

We accept returns or exchanges for products that are faulty, damaged, or incorrect.

Due to food safety reasons, we generally do not accept returns on food unless the item is faulty or unsafe.

Please let our staff know as soon as possible (ideally within 24 hours). Bring your receipt and the product, and we’ll assist you.

Orders & Availability

Yes. Delivery options are available at checkout. Available delivery methods and fees will be shown during the checkout process.

For selected products, you may check with our staff in-store regarding availability or reservations.

Contact & Support

You can visit us in-store or reach out via our website or social media channels.
We currently have two stores in Melbourne:

St Albans (West Melbourne)

Footscray (near the city)

Social media channels:

Yes, feel free to contact us, and we’ll do our best to assist.

We value your feedback. Please speak with our staff in-store or contact us online - we’re always here to help improve your experience.